Our Team
Katlyn
Co-owner
-
Coordinates new accounts
-
Coordinates all Move-outs
-
Oversees Accounting and closeouts
Nicole
Co-owner
-
Coordinates new accounts
-
Coordinates all lease renewals
-
Oversees leasing department
Mitzy
Office Manager
-
Oversee all office procedures
-
Assist property manager in paying homeowners and vendors
-
Assist property manager with advertising vacant properties and getting them occupied promptly
-
Assist property manager with lease creation and lease renewals
-
Assist property manager with preparing transaction related documents
-
Collect and record rent payments
-
Coordinate new tenant move-in dates and walk through inspections
-
Coordinate tenant move-out procedures
-
Organize all property management administrative activities
-
Process and delegate homeowner and tenant requests and concerns
-
Process and delegate property manager’s communications
-
Process and distribute tax documentation for homeowners and vendors
-
Administer property management software for Primack Team
Jermani
Leasing Specialist
-
Process Homeowners Association (HOA) tasks
a. Coordinate HOA violation notices
b. Process new lease agreements
c. Process new resident forms
-
Assist with processing tenant renewal letters
-
Assist property manager and office manager with administrative duties
-
Maintain office filing and record keeping systems
-
Maintain tenant insurance files
-
Maintain property management software information
-
Assist property manager with lease creation and lease renewals
-
Coordinate new tenant move-in dates and walk through inspections
Lynn
Customer Service Representative
-
Process and coordinate work orders for all maintenance issues
-
Process and coordinate move-in walk through reports
-
Correspond with owners, tenants, and vendors, regarding maintenance issues
-
Manage Interim Inspections
-
Manage customer service calls
-
Manage home warranty claims
-
Manage special projects
-
Process and Execute move-out walk through inspections/reports